South Eastern Kenya University

The Directorate of Information Communication & Technology

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About Us

The Directorate of ICT is the central provider of technology services for the SEKU community. Visit our offices for the specific technology resources available.

    Where are we located?

  • Tuition Block II - Ground Floor
  • Central Administration Block - Ground Floor

Our goal is to provide the technology services, systems, and support to all students and staff.

  • Internet and Email Access Services
  • Enterprise Resource Planning(ERP)
  • Software installation & updates e.t.c

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Our Mission

To use ICT optimally with the view of increasing effeciency within the university as we endeavor to fit into the new global information and knowledge based economies.

Our Vision

To become a global center of excellence where the potential of ICT is hanessed to serve as a catalyst for effective teaching, research and replenishment aimed at the promotion of innovation in education technology and transforming lives.

Our Goal

Our goal is to provide the technology services, systems, and support to all students and staff.

Service Delivery Charter

Click here to view our commitments to doing business with others.

View our service charter...


We are committed to continue working in tandem with the management, staff and students in offering support on innovations as well as offering ICT support to various sections of the university to enable them deliver on their promise to our clients.

ICT Support

The directorate provides ICT related support to oth staff and students both inperson and online.

ICT Training

The Directorate of ICT provides training on the use of ERP, students/staff portaland access to the online learning management system

Purchasing & acquisition

The Directorate facilitates the university to acquire computers, printers, scanners, projectors software and all other ICT equipment for use by students and staff. All these equipment and software facilitates in teaching, learning, research and administration

Computer Laboratories

All students are allowed to use computer laboratories in the following blocks: Tuition block I, Research and office block, and the digital libraries across compases.

Provision of Broadband & Internet

The university provides free internet to all students at all campuses. We have Wi-Fi access points at the hostels and other open spaces.

SEKU Mobile

You can now access information about SEKU via SEKU Mobile App.
Download the App Here

Talk to us

If you need ICT support, send us a message. Questions or enquiries... We love to talk!.

Submit a Ticket Send Feedback

Department Sections

Below are our department sections which helps us serve you better.

ICT Support

This section is tasked with ensuring the availability of IT applications and user support administration across the University Community.

System Development & Administration

This section handles innovations, new application development and system implementation or rollout

System Security

This section is also concerned with End Point Security/AV Systems, Network Security, IPS/IDS Systems, Threat Management and VPN

Network and Infrastructure

This section is tasked with designing and implementing new network solutions, installation, configuring and maintenance of network equipment, network monitoring and optimization, maintenance and administration of computer networks and related computing environment.

Knowledge Base

Here you'll find most of the commonly asked questions by our clients and the answers to them.

  • 1. Open your Browser i.e. Mozilla Firefox, Google Chrome, Opera etc.

    2. Type and press enter

    3. Enter your registration nunmber as the username and your password

    4. Once logged in, the Student Dashboard screen will be displayed showing your activities on the portal

  • The Computer Labs are located in the following blocks:

    1. Tuition & Office Block I

    2. Research & Office Block

    3. Digital libraries are available across all campuses.

Contact Us

Physical Address I:

Centaral Administration Block, Ground Floor

Work Hours:

Monday-Friday: 8.00 AM-5:00PM

Physical Address II:

Tuition Block II, Ground Floor


Tel Ext: Tuition Block II - 254, 256

Tel Ext: Central Admin Block - 255, 259

Tel Ext: ICT Director - 226